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The Garden House Privacy Policy


Effective Date: 1st December 2024

1. Introduction Welcome to thegardenhouserooms.co.uk. We are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, and protect your information, including the use of Google Analytics, Statcounter and Facebook Analytics, in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect We may collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number (if voluntarily provided).
  • Technical Data: IP address, browser type, device information, and operating system.
  • Usage Data: Pages visited, time spent on pages, click-throughs, and referring website addresses.
  • Cookies and Tracking Technologies: Data collected through cookies and similar technologies (see our Cookie Policy for more details).

3. How We Use Your Information We use your information for the following purposes:
  • To improve website functionality and user experience.
  • To analyse trends and site traffic using Google Analytics and Facebook Analytics.
  • To monitor website performance and security.
  • To comply with legal and regulatory requirements.

4. Google Analytics & Facebook Analytics We use Google Analytics and Facebook Analytics to collect and analyse website usage data. These tools use cookies and similar technologies to track visitor interactions.
  • Google Analytics: Google may collect and process data in accordance with its own privacy policy (Google Privacy Policy).
  • Facebook Analytics: Facebook collects data in accordance with its privacy policy (Facebook Privacy Policy).
You can opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on. You can also manage Facebook ad preferences via your Facebook account settings.

5. Sharing and Disclosure of Information We do not sell or share personal data with third parties, except in the following cases:
  • When required by law or regulatory authorities.
  • To service providers who assist in website analytics and functionality.
  • If our business undergoes a merger, acquisition, or asset sale.

6. Data Retention We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Your Rights Under the UK GDPR, you have the right to:
  • Access your personal data.
  • Request correction or deletion of your data.
  • Object to data processing or restrict processing.
  • Withdraw consent where applicable.
  • Lodge a complaint with the Information Commissioner's Office (ICO) (www.ico.org.uk).

8. Security Measures We take reasonable steps to protect your data from loss, misuse, or unauthorised access through encryption, access controls, and secure storage methods.

9. Changes to This Privacy Policy We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions about this Privacy Policy, you can contact us at:
Ryan Blackman.
Email: bookings@thegardenhouserooms.co.uk The Garden House
Coombe Lodge Garden, Coombe Lodge, Blagdon BS40 7RE

This Privacy Policy complies with UK GDPR and Data Protection Act 2018 regulations. Please ensure it aligns with your specific business practices and legal requirements.

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